OnePlus: How to fix common software issues

Have you had issues with your OnePlus’s version of Android? Wouldn’t it work just fine just like your other smartphones before? Here’s the most common ones and their fixes.

Games are not working with just mobile data

Some users have found that apps and games that require an internet connection don’t seem to work when the device switches to mobile data, but work as expected when connected to Wi-Fi.

Potential solution:

  • The issue seems to be related to the APN settings. Go to Settings – More Networks – Mobile Networks – Access Point Names, tap on the APN for your network, and then change the APN Protocol to IPv4 or IPv4/IPv6. In a lot of cases, these setting is preset to IPv6 only, which results in issues when certain apps and games attempt to connect to mobile data.

Performance lags and stutters

A few users have faced some performance issues with their device, including random but repeated reboots and instances of stutter or lag. Some users have also seen rapid battery drain even when the phone isn’t in use.

Potential solution:

  • Download the Greenify app from the Google Play Store. Here, you can see a list of applications that are active on waking the phone, and you can then change the settings for these apps, which should help with reduce any slowdowns.

  • A rogue app could be the cause for any performance issues. Boot the device into Safe Mode (you can find the instructions on how to do so below) and see if the problem persists. If not, an application is the issue. You can then either delete the last few apps you have may have installed before the problem started, or perform a factory reset and start over, even though that is recommended only as a worst-case scenario, since you will lose all your data.

Adaptive brightness not working consistently

Some people have found that the adaptive brightness doesn’t work as well as expected.

Potential solution:

  • This is a software issue, and a fix was rolled out with the official update to version 4.5.3. However, some users have found this issue to still persist, and hopefully, a more permanent solution will be available soon. Until then, you can download and use the Lux Auto Brightness app that is available on the Google Play Store, which is one of the best tools around to get better control over the adaptive brightness feature.


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