HELP! My iPhone won’t turn on
Dead iPhones are scary and really inconvenient. Don’t worry. It can still be remedied before you call a technician to fix it for you.
Why is my iPhone not charging or turning on?
There can be many factors to this problem, so it is best to have patience in dealing with it. Your iPhone can shut down or turn itself off automatically if it detects problems within its system. Here are some reasons why this could happen to your iPhone too:
Apple Updates can be a bit too much for older iPhone models. If yours is a tad bit older and is still compatible with modern iOS versions, then you update it, you might end up with some incompatibilities. This could mean that you may have to restore the older iOS version or not update at all.
Apps may use too much memory and your iPhone just froze and died. This is possible if you are running resource intensive apps simultaneously. A restart will fix this most of the time.
The battery or the logic boards may be getting too hot. To prevent fire and permanent damage to its components, an iPhone may shut itself down for a while. This means it will remain off until it cools down to a manageable temperature.
If your iPhone is not charging at all, then try troubleshooting the cables and power adapters. You may even need to replace the charging port. This will take professional help, so avoid doing it if you are not technically inclined.
A bad battery can also cause some issues. A failing or a failed battery will produce unpredictable performance. It may turn on your iPhone but loses power in a few seconds or it won’t store any charge at all. This can be easily replaced, again, with some professional help.
To change your iPhone battery and charging port go to:
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How can I fix my iPhone if it wont turn on?
If your iPhone has a black screen and won’t start up, try these five steps to restart an unresponsive iOS device
If your Apple iPhone has a black screen and won’t start up at all, you can try these 5 steps to kickstart it back into life. Note: these tips will help restart the iPhone 4, iPhone 5, iPhone 6 and iPhone 7.
If you see the red empty battery icon your iPhone may not be able to work at all until there is a minimum charge in the battery.
If the iPhone’s battery is totally drained you may not see the battery recharge image for several minutes. If the display is blank when you plug it in wait a while to see if the icon makes an appearance.
If you see the red ‘filler’ of the battery icon flash three times and then the screen goes black, it means that iPhone is not receiving power to charge.
Remember: always plug the iPhone into a high-powered USB source such as the mains charger or one of the main USB ports on a computer that is plugged in. Firewire chargers will not work.
To restart your iPhone press and keep holding down the Sleep/Wake button on the top of the handset until the red slider appears onscreen. Slide it across to turn it off then repeat to turn the phone back on.
Note for iPhone 7 and 7S users: Press and hold the Sleep/Wake button on the right top side of the phone.
If the iPhone is frozen and can’t be restarted in the normal way do the following:
Press and hold the Sleep/Wake button and the Home button simultaneously for at least 10 seconds
If the red slider appears or the screen dims, keep pressing the two buttons until the Apple logo appears.
Note for iPhone 7 and 7S users: Press and hold the Sleep/Wake and Volume Down buttons simultaneously to force a restart.
Click on Settings then General then Reset All Settings
This will perform a reset of all the settings to the factory defaults. The data or content on the iPhone is unaffected.
If all else fails, you will need to perform a full back up and Restore your iPhone.
First of all, make sure you’ve got the latest version of iTunes. Then connect your iPhone to your PC or Mac and select it when it appears under Devices in iTunes.
If you haven’t performed a Sync recently do so now to make sure all your contacts, photos and videos are up to date.
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Click on the Summary tab and then click Restore.
If you haven’t backed up your iPhone you will be told to do so now. This will back up all the data and settings on your iPhone.
Click on Restore. Wait until your iPhone completes the restore process and resets to the Home screen.
Force device into recovery mode
Beware: Recovery mode erases all the data on your device. Only follow these steps if you have a recent back up on iCloud or a computer.
Turn off your iOS device
Plug the USB cable into your computer – but not into the device
Hold down the Home button then plug the USB cable into the device
When you see the Connect to iTunes screen (below), release the Home button. If you don’t see this screen, repeat steps 1 to 3